Prescriptions

Prescription Requests

 

How can I order my repeat prescriptions?

If you require a REPEAT medication, i.e. a medication that you take regularly, then we are asking all patients to do this via the NHS App.

 

If you do not have access to the NHS App then you will firstly need to download the app to a mobile / tablet device – you can do this by clicking here. A valid form of ID is required to register for the NHS App so please have this to hand. The process will take you approximately 15 minutes after which time you will have access to your medical records in the palm of your hand within a couple of hours!

 

Please note, patients aged 65+ are able to order repeat medications over the telephone by calling the surgery reception. If you do not have internet access and cannot access the NHS app, please call our reception team who will be happy to assist. 

 

How can I order a one off (acute) prescription?

If you require medication which you do not take on a regular basis or you think you may need medication for a specific condition such as back pain, mental health concerns, coughs or more – Please complete an eConsult by clicking ‘eConsultation’ on our website homepage.

Please note, you are unable to request acute prescriptions via the NHS App.

 

How and where can I collect my prescription?

Once requested, your prescription will be automatically sent to your nominated pharmacy electronically, meaning you do not have to collect your prescription from your practice.

If you are deemed a vulnerable patient, are housebound or a carer then you can order your repeat medication over the phone.

 

When will my prescription be available to collect from the pharmacy?

Our policy is to ensure your prescription is reviewed and processed by a clinician within 2 working days from the time of when you submit a request.

CLICK ON THE RELEVANT LINK BELOW TO NAVIGATE TO THE PRIMARY CARE KNOWSLEY PRACTICE WEBSITE OF YOUR CHOICE

BLUEBELL LANE MEDICAL PRACTICE

Bluebell Lane

Huyton

L36 7XY

ROSEHEATH SURGERY

Roseheath Drive

Liverpool

L26 9UH

CORNERWAYS MEDICAL CENTRE

North Huyton Primary Care Centre

Woolfall Health Avenue

Huyton

Liverpool

L36 3TN

Dr MAASSARANI & PARTNERS

Towerhill Primary Care Resource Centre

Melling Surgery

ASTON HEALTHCARE

Camberley Medical Centre

Gresford Medical Centre

Knowsley Medical Centre

Leathers Lane Surgery

Manor Farm Primary Care

Resource Centre

Whiston Primary Care Resource Centre